CONDITIONS & TERMS This site is operated by Nha Trang City Tour . Please read these Terms & Conditions carefully before using or registering on this website. You must fully agree to these terms and conditions if you wish to use the site. If you do not agree with any of these terms and conditions, you will not be able to use this website in any way. Please note that this website is built to serve worldwide access to users. Information and rates on this website are applicable to users worldwide. We reserve the right to refuse access to this website at any time without prior notice. GOVERNING LAW Access to this website is subject to your consent that all information on the website and all matters arising between you and us will be governed by the laws of Vietnam and that all The dispute arises between you and we will base on the jurisdiction of Vietnamese courts. OBLIGATIONS OF WEBSITE USERS When using this site, please agree that: 1. You accept financial responsibility for all transactions made under your name and account. 2. For legal capacity, you must be at least 18 years old. 3. You ensure that all information you provide about yourself and anyone else is completely accurate. 4. Do not use this site to conduct false, fraudulent registration. 5. Any act of spreading threatening, libelous, obscene, political or racist material or any other illegal or provocative material is prohibited through this website. 6. You may not modify, copy, transmit, distribute, sell, distribute, or license this site and any content thereof in any manner unless you copy it information from this website for your personal use and non-commercial use. REGISTRATION CONDITIONS When making a registration through our website, please perform a direct (legally binding) contract with us. Conditions of registration include limitations and exclusions of liability, and cancellation and change fees payable if the registration is canceled or changed after it has been confirmed. We recommend that you carefully read the registration conditions that apply when you register. Conditions of registration include limits and exclusions for liability, and cancellation and change charges that must be paid if the registration is canceled or changed after it has been confirmed. OPENING GUARANTEE - Nha Trang City Tour departure guarantee is posted on www. nhatrangcitytour.com - Tour information and departure dates in manuals and other printed materials may change from time to time and do not constitute part of the guarantee program. - The company's website is the only source from which the company will guarantee departure. A departure time is guaranteed only when the customer has confirmed the registration at the time of departure (the registration must include at least one paid deposit to be considered "confirmed"). . This guarantee will still be based on Force Majeure circumstances. CASES OF FORCE MAJEURE Nha Trang City Tour is not responsible to customers for changes or cancellations for objective and subjective reasons such as earthquakes, volcanoes, wind storms, war, strikes, demonstrations, terrorism, political disorder ... Solutions or compensation (if any) will depend on the relevant service provider. PASSPORT ● Passport valid: Customers must have a valid passport to enter, depart and travel through each destination in the tour schedule (passport must be valid for 6 months or more until the date of return) . ● Types of documents: Please note that “In order to expedite the issuance of a successful paper, all types of tour-related documents such as payment vouchers, tour schedules, invoices will be sent via email or will be available on www. nhatrangcitytour.com ”, when the company has received full payment. ● Details of the trip: It is the customer's responsibility to visit the website at least 72 hours prior to departure to ensure they have the most detailed information about the trip because there may have been minor changes. Since the tour records are provided by the company at first. TOUR PRICE ● All tour prices are made in Vietnam Dong (VND). Other foreign currency payments will be converted into Vietnamese Dong (VND) at the prevailing exchange rate. ● Prices include items listed in the "Include" section. ● Information and rates on this site are not 'direct' and sometimes updated. Every effort is made to ensure the accuracy of the information and the prices, but sometimes an error occurs. In the case of an incorrect price due to a system error, we are not bound by that price. PAY All tours or services need to be paid in advance unless otherwise stated. We accept payment by Visa, MasterCard, American Express and JCB. Please ensure that you have provided us with your credit card billing information. If you do not provide a credit or debit card billing address and / or correct cardholder information, ticket issuance may be delayed and the total cost may increase. We reserve the right to cancel the ticket after issue if payment is declined or if you have provided incorrect credit card information. Besides, we also have the right to randomly check (including voter lists) to minimize credit card fraud. Nha Trang City Tour will not collect your credit card details. The information you provide will be ensured absolute safety in the technical system according to the global technology security standard (SSL) of MasterCard and Bank for Foreign Trade of Vietnam (Vietcombank) when you conduct payment. By credit card. GRANT A PAYMENT FORM After payment, Nha Trang City Tour will send a confirmation / payment slip via email or fax: this coupon must be printed as proof of the purchase, and will be presented to the Service Provider. All information about visitors needs to be provided correctly at the time of registration. All amendments / additions need to be sent via email to vinhnx@nhatrangtour.com.vn . Nha Trang City Tour is not responsible for any problems that may occur if you do not receive or read your confirmation / payment slip carefully. In case you have not received a payment slip, you need to notify us at least 72 hours before the date of service delivery. PROCESS OF CANCELLATION OF SERVICE AND RETURN Cancellation of all services by tour participants must be sent and received in writing: email or fax. We do not accept requests to cancel the service over the phone. We are not responsible for any cancellation requests that have not been received and have not been confirmed with you. In this case, a cancellation or tour cancellation fee will apply. COMPLAINTS AND REMUNERATIONS If the customer has a complaint to Nha Trang City Tour , the customer must first notify the team leader as soon as possible to remedy the complaint. If not satisfied, the customer can contact the representative (sales) of us while on tour so we have a chance to fix the problem. If still not satisfied through those channels during the trip, customers need to send any complaint directly to vinhnx@nhatrangtour.com.vn within 30 days from the end of the trip. The Company will not accept all liability for complaints received after this deadline. PROMOTION Tour / tour packages / products traded with promotional codes will not be canceled and will not be refunded. Moreover, all discounts and rewards posted on this website are only applicable for the website www. nhatrangcitytour.com and may change via other websites linked to www. nhatrangcitytour.com RELATIONSHIP FROM When you complete a registration, you agree to receive an email that we can send to you, provide you with destination information and specific information regarding your registration and destinations, and We may send you an email asking you to fill out a customer review form. COPYRIGHT AND BRANDS The copyright in the content of this website belongs to Nha Trang City Tour . We retain copyright and have full ownership of this site and its contents. Brand Nha Trang City Tour and all the symbols, logos and images tubers a Nha Trang City Tour on this site was registered copyright of Nha Trang City Tour or the affiliated units of Nha Trang City Tour. The trademarks of other companies and products / services on this website may be trademarks of the owners of those brands. You have no rights and no license to use any of these brands. CHANGES Nha Trang City Tour may change any aspect of this website or its content, including features, other information or content at any time without notice. before.